1. Scope
This policy describes how Robricks SpA processes personal data collected through the robricks.cl website, its contact forms and associated communication channels (email, WhatsApp).
2. Applicable legal framework
- Chilean Law No. 19.628 on the Protection of Private Life (in force)
- Chilean Law No. 21.719 on Personal Data Protection (fully effective December 2026)
- Chilean Law No. 19.799 on electronic signature and certification services
- Chilean Law No. 19.223 (amended by Law No. 21.459) on computer crimes
- EU Regulation 2016/679 (GDPR) — applicable to visitors from the European Union
3. Personal data processed
| Category | Source | Purpose | Legal basis |
|---|---|---|---|
| Name, email, phone, message | Contact / quote form | Reply to inquiries and send quotes | Consent (L.21.719 art. 12) |
| Browsing data (IP, device, pages viewed) | Google Analytics 4 | Aggregate site usage measurement | Legitimate interest (L.21.719 art. 13 g) |
| Technical and measurement cookies | Visitor's browser | Site operation and analytics | Consent / legitimate interest |
| WhatsApp messages | User | Commercial support | Consent |
| LinkedIn access token (OAuth) and authorized member ID | LinkedIn member who authorizes our application | Publish content on LinkedIn on behalf of the authorized member | Consent (OAuth authorization) |
4. LinkedIn integration
Robricks operates its own application integrated with the official LinkedIn API to publish company content. With respect to personal data, it works as follows:
- The application publishes content on behalf of the LinkedIn member who expressly authorizes it through LinkedIn's OAuth authorization flow. It does not access contacts, messages or data of other members.
- We securely store the access token issued by LinkedIn and the authorized member's ID, for the sole purpose of publishing content. We do not sell or share this data with third parties.
- The authorized member can revoke access at any time from their LinkedIn account settings (Settings & Privacy → Third-party application permissions). Once access is revoked, the token becomes invalid, we can no longer publish on their behalf, and we delete the stored token and identifier.
- The use of data obtained from LinkedIn is also governed by the LinkedIn API Terms of Use and the LinkedIn Privacy Policy.
5. Cookies and measurement technologies
The site uses Google Analytics 4 (ID G-CFJRT6DBLR) to measure traffic in aggregate form. We do not use advertising or remarketing cookies. You may block cookies from your browser settings or install Google's opt-out add-on (tools.google.com/dlpage/gaoptout).
6. Recipients and international transfers
- Google LLC (USA) — Google Analytics 4, web fonts (Google Fonts). Covered by Standard Contractual Clauses.
- Meta Platforms / WhatsApp LLC (USA) — WhatsApp contact button.
- LinkedIn Corporation (USA) — publishing content on LinkedIn through its official API, on behalf of the authorized member.
- Hosting provider — static site storage.
Chile has not issued an adequacy decision regarding the USA. The lawfulness of the transfer is supported by Standard Contractual Clauses and by the data subject's consent when using the site.
7. Retention period
| Category | Retention |
|---|---|
| Contact and quote requests | 2 years from last contact |
| Google Analytics data | 14 months (default configuration) |
| DSAR requests (handling record) | 5 years (regulatory evidence) |
| LinkedIn access token | Until the member revokes access or the token expires |
8. Your rights (ARCOP+)
As a data subject you may exercise at any time the rights of Access, Rectification, Cancellation, Objection and Portability:
- Email contacto@robricks.cl indicating the right you wish to exercise and the data involved.
- Provide proof of identity with an official document.
- Response time: 30 days (Law 21.719 art. 16).
9. Security
The site is served entirely over HTTPS (TLS 1.2+). Contact forms use encrypted transport and the data is stored on infrastructure with access controls. We apply the data minimization principle: we only request the data strictly necessary to respond to your inquiry.
10. Breach notification
Any security incident compromising personal data will be notified to the affected data subject and to the Personal Data Protection Agency within 72 hours of detection.
11. Contact
Any question, complaint or request:
- Email: contacto@robricks.cl
- WhatsApp: +56 9 2205 7813
12. Changes to this policy
This policy is versioned by date. Any material change will be published on this same page, indicating the new effective date.